Bath & Brush
Premium Prima bath with nails, ear care, glands, and warm blow dry.
Service Description
BASIC BATH — Luxury Spa Cleansing Experience A calming, premium bath service using our Prima Bathing System to deeply cleanse, soothe, and hydrate your dog’s skin and coat. Includes nail trimming, ear plucking and cleaning, external gland expression, warm blow dry, and light brushing for well-maintained coats only (no de-matting). Perfect for freshening up between grooming appointments while supporting healthy skin, coat cleanliness, and overall comfort. Recommended every 4–6 weeks depending on activity level, time spent outdoors, coat texture, and at-home maintenance. For double-coated breeds: Routine bathing removes dirt and loose undercoat so the coat can insulate properly—keeping dogs warm in winter and cool in summer. Without regular care, the undercoat compacts and the coat cannot function as designed. For curly-coated breeds: Helps maintain curl pattern, reduces tangling, and prevents matting at the roots while keeping the coat soft, fluffy, and manageable.
Cancellation Policy
At The Pampered Pup, each grooming appointment is reserved especially for your pet. Because we provide gentle, cage-free, one-on-one care, last-minute changes directly affect our schedule, our staff, and the pups waiting for earlier openings. To keep things running smoothly, we ask all clients to follow our cancellation and waitlist guidelines below. Cancellation & Rescheduling Policy 48-Hour Notice Required We kindly ask for 48 hours’ notice to cancel or reschedule an appointment. Fees Based on Notice Given 48–24 hours’ notice: A $35 cancellation/reschedule fee will apply. Less than 24 hours’ notice: A fee of 75% of the total scheduled service will apply. No-shows: Automatically charged 75% of the appointment total and considered a last-minute cancellation. Repeat Late Cancellations If a client reaches three cancellations, reschedules, or no-shows (within 48 hours), they must prepay in full for all future appointments. Deposits For new clients or any client with repeated last-minute cancellations: A $25–$50 deposit may be required to schedule. Deposits are applied to the final bill at checkout. Deposits are non-refundable if cancellation policies are not met. Waitlist Policy If we are fully booked, we’re happy to add you to our waitlist. Let us know the days/times you prefer. Openings are offered in the order clients were added. When reached, you will have 15 minutes to confirm. If we don’t hear back, we will move to the next client to keep the schedule flowing. Cancellation fees still apply to any waitlist appointment you accept. Why These Policies Matter Our salon is structured to give pets a calm, safe, unrushed grooming experience. Last-minute changes impact: our groomers’ schedules and income, pets waiting for earlier availability, and the smooth, stress-free flow of our cage-free environment. We appreciate your understanding and cooperation as we work to make grooming enjoyable for every pup who walks through our doors.
Contact Details
711 Oak Circle Drive East, Mobile, AL, USA
2517762104
admin@pamperedpups-grooming.com